24/7 Service Desk
Our Service Desk operates 24 hours a day, 365 days per year. This gives you complete peace of mind.
We promise a rapid response service for all your reactive and maintenance needs at all times of the day and night.
Our helpdesk coordinators, schedule and update our clients on service delivery times and work-related activities.
How This Works
Service Desk Team
The IPM Service Desk is what puts IPM on the map. This dedicated team of professionals helps our clients 24/7 to ensure their properties and estates and clean, safe, and in top condition. Dedicated to each client our teams will offer round-the-clock support in a manner that befits your culture and values.
The IPM Service Desk also acts as your personal assistant; they log the jobs you raise, dispatch those jobs to our service teams and management, and track their progress from initial attendance to completion.
Scott Howard
Head of Service Desk